Service
Service
Troubleshooting
Problem
Water does not run
Continuous flow (water
does not stop)
Urinal ceramic is not
being flushed out
sufficiently
Flush water is splashing
out from the urinal
ceramic
32
Possible cause
Water supply valve is closed
No pressure in water net
Basket filter blocked
No mains current, green LED on power
supply unit does not light up
Power supply unit for electronics is
defective
Solenoid valve is defective
Sensor is defective, green LED on
electronics module flashes intermittently
Electronics module is defective
Sensor is dirty
Electronics module is defective
Solenoid valve is defective
Throttle is not open sufficiently
Excessive flow rate
Fault clearance
Open the water supply valve
Check the water pressure
• Restore the water pressure
Clean or replace the basket filter
• See "Service, Cleaning or replacing the basket
filter"
Check the mains current supply
• Ensure that there is a power supply
Replace the power supply unit for
electronics
• See "Service, Replacing the power supply unit for
electronics"
Replace the solenoid valve
• See "Service, Replacing the solenoid valve"
Check and restore the plug connection or
replace the sensor
Replace the electronics module
• See "Service, Replacing the power supply unit for
electronics"
Replace the trap
• See "Service, Replacing the trap"
Replace the electronics module
• See "Service, Replacing the electronics module"
Replace the solenoid valve
• See "Service, Replacing the solenoid valve"
Open the throttle
Mount a flow limiter
• Flow limiters are available as accessories
(242.484.00.1)