Publicité
Les langues disponibles
Les langues disponibles
TERMS OF GUARANTEE
For our products, the legal terms concerning claims under guarantee are valid. During the
legal period, all material and manufacturing defects are covered. No claims will be accepted
for broken accessories, defects resulting from inappropriate use or care, excessive wear due to
intensive use, wrong use due to the non-observance of the instruction manual, or normal wear
and tear. No guarantee claims will be accepted if the appliance has been modified or if
attempts have been made to repair the appliance. In such case, the vendor cannot be held
responsible in case of accidents.
On website www.ggv-service.de you can find a quick and easy solution to register a complaint
in case of a defect within the warranty period. Just log on to the service portal (www.ggv-
service.de), designate the appliance and then you will be guided through the menu, with all
necessary information and advantages, to help you and solve your problem. We are at your
service on the service portal during and also after the warranty period.
In case of a defective accessory, the complete appliance will not be exchanged, but only the
accessory will be sent free of charge. In such case, do not return the complete appliance but
only order the accessory! In case of glass damages, glass spare parts will be charged.
Pieces undergoing wear and tear as well as cleaning and maintenance or the exchange of
worn out pieces are not covered by the guarantee and will thus be charged!
AFTER THE LEGAL PERIOD OF GUARANTEE
Repairs after the guarantee period can be performed at a charge by a competent qualified
technician or a repair service.
The user manual is by simple request also available in electronic format from the after-sales
service.
Publicité
