Warranty and service information
z Warranty conditions
The warranty period begins on the date of purchase.
Please retain the original sales receipt. This document is
required as your proof of purchase.
Should this product show any defect in materials or
manufacture within 3 years from the date of purchase, we
will repair or replace it – at our discretion – free of charge.
This warranty service requires that you retain proof of
purchase (sales receipt) for the defective device for the
three year period and that you briefly explain in writing
what the fault entails and when it occurred.
If the defect is covered by our warranty, we will repair
and return your product or send you a replacement. The
original warranty period is not extended when a device is
repair or replaced.
z Warranty period and statutory claims
for defects
The warranty period is not extended by the guarantee.
This also applies to replaced and repaired parts. Any
damages or defects detected at the time of purchase must
be reported immediately after unpacking. Any incidental
repairs after the warranty period are subject to a fee.
z Extent of warranty
This device has been manufactured according to strict
quality guidelines and carefully inspected before delivery.
The warranty applies to material and manufacturing
defects only. This warranty does not extend to product
parts, which are subject to normal wear and tear and can
thus be regarded as consumable parts, or for damages to
fragile parts, e.g. switches, rechargeable batteries or parts
made from glass.
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