Windows XP/2000
1. Go into the Control Panel, double-click the Network
Connections icon and then right-click the Local Area
Connection icon and then click Properties.
2. All the settings are correct, but I cannot make a wireless connection to the Modem. What
should I do?
1. Double check that the Wireless LED on the Modem is lit.
2. Power cycle the Modem. Unplug the power to the Modem. Wait 15 seconds, then plug the
power back in.
3. Contact the manufacturer of your wireless network adapter. Make sure the wireless network
adapter is configured with the proper SSID. The default SSID of the TEW-658BRM is
TRENDnet658. If you have enabled any encryption on the Wireless Modem, make sure to
configure the wireless network adapter with the same encryption key.
4. Please refer to the Wireless tips section if you continue to have wireless connectivity
problems.
3. All the settings are correct, but I am having problems going to the Internet. What should I
do?
1. Double check that the LED's on the Modem are correctly lit. Please refer to the LED
behavior chart.
2. Make sure your DSL Internet connection settings and account information are correct
3. Make sure that you're DSL account is active
4. Power cycle the Modem. Unplug the power to the Modem. Wait 15 seconds, then plug the
power back in.
4. I forgot my login password. What should I do?
Take a pin or paperclip and press the reset button on the back of the Wireless Modem for 15
seconds. Then let go. This will return all settings to factory default. The default user name and
password is admin.
2. Click Internet Protocol (TCP/IP) and then click
Properties. Then click on Obtain an IP address
automatically.
14