Exo Terra PT2234 Mode D'emploi page 4

any maintenance of any kind. Whenever installing, removing or
changing bulbs or maintaining, installing or removing the Exo Terra
Turtle UVB Fixture or any other equipment, always ensure that it is
unplugged. The electrical supply cords of this lighting system cannot
be replaced. If any of the cords are damaged the entire unit should
be discarded
Cleaning the Unit:
1. Do not place the light unit housing near filter outputs or expose it
to water spray or humidity. Do not submerge in water.
2. No special maintenance is required for the Exo Terra
UVB Fixture, other than periodic cleaning with a cloth (never use
harsh chemical products or detergents). To remove calcareous
deposits, it is recommended to use a mild acid such as vinegar,
followed by a thorough wipe down with a damp cloth to remove
any residues.
3. It is strongly recommended to always follow all the precautions
and procedures outlined in both the Important Safeguards and
Installation Instructions sections.
GUARANTEE
This product is guaranteed for defective parts and workmanship
for a period of 2 years from the date of purchase. This guarantee is
valid with proof of purchase only. The guarantee is limited to repair
or replacement only and does not cover consequential loss, loss or
damage to livestock and personal property or damage to animate or
inanimate objects, irrespective of the cause thereof. This guarantee
is valid only under normal operating conditions for which the unit
is intended. It excludes any damage caused by unreasonable use,
negligence, improper installation, tampering, abuse or commercial
6
use. The warranty does not cover wear and tear or parts which
have not been adequately or correctly maintained. THIS DOES NOT
AFFECT YOUR STATUTORY RIGHTS.
RECYCLING
This item bears the selective sorting symbol for waste
electronic and electrical equipment (WEEE). This means
that the product must be handled pursuant to European
Directive 2012/19/EU in order to be recycled or
dismantled to minimize it's impact on the environment.
For further information please contact your local or
regional Authorities. Electronic products not included in the selective
sorting process are potentially dangerous for the environment and
human health due to the presence of hazardous substances.
SERVICE
If you have any problems or questions about the operation of this
product, please let us try to help you before you return the product
to your dealer. Most problems can be resolved in store, but in the
unlikely event it cannot, please return the unit with a valid proof
of purchase to the retailer for a replacement under the two year
warranty. When you call (e-mail or write) our Customer Service
Department, please have all relevant information such as model
number and/or part numbers available, as well as the nature of the
problem:
Customer Service and Authorized Warranty Repair Service:
®
U.K.:
Rolf C. Hagen (UK) Ltd.
California Dr. Whitwood Industrial Estate
Castleford, West Yorkshire WF10 5QH
mail to: http://faq.hagencrm.com/?uk
Helpline Number 01977 521015. Between 9:00 AM and 5:00 PM,
Monday to Thursday and 9:00 AM and 4:00 PM on Friday (excluding
Bank Holidays).
Turtle
®
Germany:
HAGEN Deutschland GmbH & Co. KG, Lehmweg 99-105, 25488 Holm
Service-Hotline: +49 (0) 4103 / 960-2000
Montag – Freitag von 9:00 – 16:00 Uhr
mail to: kundenservice@rchagen.com
Spain:
Rolf C Hagen España, S.A., P.I. L'Alteró, 46460 Silla (Valencia)
mail to: info@hagen.es
Malaysia:
Rolf C.Hagen (Sea) Sdn.Bhd.
Lot 14A, Jalan 3A, Kawasan Perusahaan
Cheras Jaya, Balakong 43200 Cheras,
Selangor Darul Ehsan, Malaysia.
Tel: 603-9074 2388
Fax: 603-9074 2389
mail to: customer.service-sea@rchagen.com
For general information on our whole product range, explore our
websites at: www.exo-terra.com or www.hagen.com.
Distributed by:
Canada: Rolf C. Hagen Inc., Montreal, QC H9X 0A2
U.K.: Rolf C. Hagen (U.K.), W. Yorkshire WF10 5QH
Germany: HAGEN Deutschland GmbH & Co. KG, 25488 Holm
Spain: Rolf C Hagen España, S.A. P.I. L'Alteró, 46460 Silla (Valencia)
Malaysia: Rolf C. Hagen (SEA) SDN, 43200 Cheras, Selangor D.E.