Troubleshooting; Description Of Alarms - Palazzetti PREMIUM UI Mode D'emploi

6

TROUBLESHOOTING

When an operating error occurs, an acoustic
alarm (beep) is automatically emitted and the
possible cause appears on the display with a
numeric error code.
The errors are categorised into:
• Alarms
: blocking errors. The device shuts
down. The cause of the alarm must be resolved
before the device is restarted.
• Warnings : simple notifications that do
not block the operation of the device (in some
cases operation may be limited). They are auto-
matically reset once the cause is eliminated or
resolved.

6.1 Description of alarms

Alarm
Description
code
E002 IR communication error
E004
MB communication error
E101
Fire error
E102
Chimney dirty
E104 Grate blocked
E105 NTC2 error
E106
NTC3 error
E108
Safety switch error
E109 Pressure error
E110
NTC1
50
Example display of Alarm E102:
Chimney, air inlet tube or burn
stopped before flame detection.
OFF
Infrared sensor not working. Call service..
MB communication error
Missed firings
1. The chimney or air inlet tube or burn pot need to be cleaned.
2. Manually stopped device before flame detection.
Empty and clean the grate. Reset the error.
Sensor connected to T02 malfunctioned or disconnected.
Call service.
Sensor connected to T05 malfunctioned or disconnected.
Call service.
Switch connected to I01 switched OFF. Reset the alarm and restart
the device. If the error persists, call service.
Pressure sensor or safety switch switched OFF. Reset the alarm and
restart the device. If the error persists, call service.
Sensor connected to T01 malfunctioned or disconnected.
Call service.
Chimney dirty
E102 - Probable causes: 1.
pot dirty, 2. Device manually
12,0
26,0 °C
Possible causes
004778600 - 21/10/2020
Fig. 85
°C
AIR
Fig. 86