Bose SLEEPBUDS Notice D'utilisation page 28

SYMPTOM
Sleepbuds™ don't
charge
Charging case
doesn't charge
Sleepbuds™ are
uncomfortable
No sound
TR OUBL ES H O OTI N G
SOLUTION
Make sure the sleepbuds™ are properly placed in the charging case
(see page 18).
Check the charging case battery indicators to make sure that the case
battery isn't depleted (see page 23).
Make sure that the charging contacts for each sleepbud™ are visible
through the back of each StayHear®+ Sleep tip (see page 17).
Make sure there is no debris or wax buildup covering the charging
contacts on the sleepbuds™ or the charging pins in the case.
If the sleepbuds™ have been exposed to high or low temperatures,
let the sleepbuds™ return to room temperature and then try
charging again.
Reset the charging case (see page 25).
Secure both ends of the USB cable.
Connect the USB cable to a different USB power supply.
Use a different USB cable.
Connect to a different (AC) mains power source.
Check the charging case battery indicators to make sure that there
isn't a charging error (see page 23).
If your charging case has been exposed to high or low temperatures,
let the case return to room temperature and then try charging again.
Reset the charging case (see page 25).
Make sure that both sleepbuds™ fit securely in your ears
(see page 15).
Make sure that you're using the right size StayHear+ Sleep tip for
each sleepbud™ (see page 16). You may need a different size for
each ear.
Make sure that the sleepbuds™ are correctly oriented in the
StayHear+ Sleep tips. The Bose® logo on the sleepbud™ should face
outwards and be right-side up, and both charging contacts should be
visible through the back of the eartip (see page 17).
In the Bose Sleep app, increase the volume of the current masking
sound.
Place the sleepbuds™ in the charging case and check the sleepbud™
charging indicators (see page 22). Charge the sleepbuds™.
Connect a different device (see page 24).
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