After-Sales Service - Bosch KTL Série Instructions D'utilisation

en
Problem
The fridge compartment/
freezer compartment is too
cold.
The (LED) lighting does not
work.
Unpleasant smells are
noticeable.
In the appliance a layer of ice
is forming.
The appliance door can only
be closed with difficulty.
After a cooler temperature was
set, the cooling machine does
not switch on immediately.
On the appliance bottom or on
the trays, water has
accumulated.

After-sales Service

You can find your local After-sales Service centre in the
phone book or the After-sales Service directory. Please
quote the product number (E-Nr.) and production
number (FD-Nr.) of your appliance.
You will find this information on the rating plate.
Please help us to avoid unnecessary journeys by
quoting the appliance and production number. By
doing so, you will save any associated additional
charges.
30
Possible cause
The temperature setting is too low.
The LED lighting is faulty.
Door switch is sticking.
Strongly smelling food not packed in
air-tight containers.
The ventilation openings are covered. Remove any obstructions.
The appliance door was not closed
completely.
The door seal is dirty.
Food prevent the appliance door from
closing correctly.
The appliance is not aligned.
This is normal, there is no fault.
The drain hole is plugged.
Remedy
Set a higher temperature.
See section headed Lighting (LED).
Check whether you can move the door
switch.
Clean the appliance. Pack strongly smelling
food in air-tight containers (see section
headed Smells).
Close the appliance door completely.
Clean the door seal. See section headed
Cleaning the appliance.
Remove any obstructions.
Align the appliance with a spirit level. See
section headed Aligning the appliance.
Clean the drain hole with a cotton swab.
See section headed Cleaning the appliance.
Booking a repair call-out and advice on
faults
The After-sales Service contact details for all countries
are listed in the attached After-sales Service directory.
GB 0344 892 8979
IE 01450 2655
US 800 944 2904
Calls charged at local or
mobile rate.
0.03 € per minute at peak.
Off peak 0.0088 € per
minute.
toll-free