5. Services and guarantee
EN
After-sales service
If your towel radiator stops working or you require spare parts, contact your
installer or dealer.
Prior to making contact and to ensure your problem is dealt with quickly and
effectively, please make a note of:
- the details shown on the appliance nameplate (see chapter 2.4),
- the sales reference for your appliance shown on your dated purchase invoice,
- the remote control version number (see chapter 3.3, parameter 8).
Guarantee
(See general conditions of sale for your country)
The heating body of your radiator is guaranteed against manufacturing defects
for five (5) years from the date of purchase, while the other components are guaranteed
for two (2) years.
It complies with the EMC Directive: 2004/108/EC regarding electromagnetic
compatibility of equipment, with Low Voltage directive: 2006/95/EC regarding electrical
equipment designed for use within certain voltage limits, and with European standards
EN 60.335.1 and EN 60.335.2.30, and subsequent amendments.
Guarantee exclusions
The guarantee shall not apply if the appliance is installed, used or maintained
in a way that does not comply with standards in force in the relevant country, good
professional practice, or the manufacturer's instructions.
For all other questions regarding the guarantee, please contact your installer or dealer.
Environmental regulations
RoHS: complies with Directive 2011/65/EU
WEEE: complies with Directive 2012/19/EU
Disposal of end-of-life electrical and electronic appliances.
This symbol indicates that this product should not be disposed of with
household waste. It must be taken to a suitable collection point to be
recycled. By disposing of this product correctly, you will help prevent
potential negative consequences for the environment and human health.
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