Ingeteam INGEREV GARAGE Basic GB120-C1 Manuel D'installation Et Usage page 41

Troubleshooting
• If it is powered, the problem may originate from the control card. Make sure that there are no loose or
incorrectly inserted cables in the control card.
• If it is not powered, check that there are no loose or incorrectly tightened cables in the contactors or
power relays.
It may be necessary to replace the contactor. Contact the Ingeteam telephone assistance service.
If no voltage is present
The problem may originate from the control card. Make sure that there are no loose or incorrectly inserted cables in
the control card.
Energy meter communication fault (error code 0016)
Description
The internal communication with the energy meter is not correct or an unmonitored protection has tripped.
Solution
Check the protections and reset them if necessary. If the fault continues, check that the connection is correct.
If the alarm persists, contact the Ingeteam telephone assistance service.
RFID communication fault (error code 0032)
Description
There is an anomaly with the internal communication with the card reader.
Solution
In INGEREV GARAGE Wall and INGEREV GARAGE One charging stations the RFID reader card is located on the
back of the front cover.
Check the wiring of the RFID reader card.
If the error persists, contact the Ingeteam telephone support service.
DC current leak (error code 0128)
Description
The maximum admissible limit for direct current leaks is exceeded while charging.
Depending on the model, charging stations can have a direct current leak sensor for charging. A leak in the current
that causes the alarm to trigger originates from the electric vehicle that is being charged; thus it is not an alarm for
the station, rather the charge is stopped for safety reasons.
ABA2021IQM01_A - Installation and Operation Manual
RFID card reader
Ingeteam
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