Troubleshooting
If you are having a problem with your unit, check this list for a poss ble solution before calling for
service.
If you cannot solve the problem from the hints given here, or the unit has been physically damaged,
call a qualified person, such as your dealer, for service.
Symptom
No sound is heard
Poor radio recep ion
The disc skips
The disc does not play
Unable to operate
the remote control
Operations are disabled
The Bluetoo h device
cannot play
The Bluetoo h cannot
connect with the system
01_AXM649BT_GB_P41013409-A101_20 Mar 13.indd 24
Possible Cause
Connections are incorrect, or loose
The Antenna is disconnected
The Antenna is not properly extended and
positioned
The disc is dirty or scratched
The disc is upside down
The disc is dirty
The path between the remote control and
the sensor on the player is blocked
The batteries have lost their charge
The built-in microprocessor has malfunc-
tioned due to external electrical interfer-
ence
The audio quality is poor after connection.
The Bluetooth reception is poor
The device does not support the profiles
required for the system.
The Bluetooth function of the device is not
enabled.
The system is not in he pairing mode.
The system is already connected with
another Bluetooth-enabled device.
GB-24
Action
Check all connections and make
corrections
Reconnect the Antenna securely
Extend Antenna to the best reception
position
Clean or replace the disc
Put the disc in with the label side up
Remove disc from player, wipe with
a clean cloth and re-insert.
Remote the obstruction
Replace the batteries
Unplug the unit then plug it back in
Move the device closer to the system
or remove any obstacle between the
device and the system
Refer to the user manual of the device
for how to enable the function
Disconnect that device or all other
connected devices and then try again.
2013-3-20 9:44:23