Troubleshooting - Rotel Universa 785 Mode D'emploi

7. Troubleshooting

Problem
– N ot possible to draw hot
water or steam.
– Too little milk foam or
liquid foam
– Coffee just drips out
– The coffee has no «foamy
layer»
– Loud noises from the
coffee mill
If you are unable to fix the problem yourself, please call our Service Hotline: 062 787 77 00
Please note: If the error message «Error No.» appears in the display, you must note
down the error number before switching off the appliance and disconnecting the
power cord. Please call our Service number, 062 787 77 00. Our service technicians will
then discuss the further steps with you.
66
Meaning
– Frother (Fig. D) is blocked.
– System possibly needs
descaling
– Unsuitable milk
– Frother (Fig. D) is blocked
– System possibly needs
descaling
– Milling is set too fine
– Coffee powder is milled
too fine
– Unsuitable type of coffee
– Beans are no longer
freshly roasted
– System possibly needs
descaling
– Milling fineness is not
suitable for the coffee
bean type
What to do
– Completely dismantle the
frother and clean thor-
oughly (see Chapter 5.7)
– Please carry out a high
concentration descaling
(see Chapter 5.5)
– Use cold milk
– Completely dismantle the
frother and clean thor-
oughly (see Chapter 5.7)
– Please carry out a high
concentration descaling
(see Chapter 5.5)
– Set the milling to a
coarser level
– Use a coarser coffee
powder
– Change the type of coffee
– Use freshly ground beans
– Please carry out a high
concentration descaling
(see Chapter 5.5)
– Optimise the milling
fineness