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Troubleshooting

Washer does not operate:
• Check if unit is plugged in. The plug may have come loose.
• Check if the electrical wall receptacle is of proper voltage.
• Check if the circuit breaker needs to be reset or if the fuse
needs to be replaced.
• Check if the washer is overloaded: load may need to be
re-balanced and clothes may need to be redistributed.
• Check if the lid is open. You may have to close the lid properly.
• The washer pauses in some cycles. This is normal in delicate or
hand-washable cycle, which has short soak period where your clothes
are being soaked for very short period of time. You will not hear washer
operation for a short period of time. When the soak time is over,
it will start automatically.
Problems with water:
• Not enough water coming out: Water faucet may need to be turned on
fully. Water hoses may be tangled up or wrinkled up. Straighten up
hoses. Check water level selection, it may need to be readjusted.
• Water Temperature is incorrect: Check your water heater temperature.
Hot water needs to be at a temperature at least 120˚F. -140˚F
(49˚C – 60˚C.). Check to make sure the inlet hoses are properly
connected. (e.g. hot to hot & cold to cold)
• Water leaks: This is due to not properly installing drain hose or fill
hoses. Your home drain may be clogged or having constant
water pressure. You may need to tighten hoses, check the
plumbing or call a plumber.
• Water will not drain: This is due to not installing your drain hose
properly. You may need to connect the drain hose properly. Check the
position of the drain hose. In order to drain properly, make sure that top
of drain outlet is less than 4 ft. (1.2 m) above the floor.
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