Before Calling After-Sales Service - EAS ELECTRIC EMZ177ASI Guide D'utilisation

7 BEFORE CALLING AFTER-SALES SERVICE

Errors
Your freezer will warn you if the temperatures for the freezer is at improper levels or if a
problem occurs with the appliance. In case of a problem within the freezer, the alarm led
will release red light.
Alarm
indicator LED
is turning on
"Failure" Warning
If you are experiencing a problem with your
freezer, please check the following before
contacting the after-sales service.
Your freezer is not operating
Check if:
• There is power
• The plug is correctly placed in the socket
• The plug fuse or the mains fuse has
blown
• The socket is faulty. Examine this by
plugging your freezer into a working
socket.
What to do if your appliance performs
poorly;
Check that;
• You have not overloaded the appliance,
• The freezer temperature set to -16,
• The doors are closed perfectly,
• There is no dust on the condenser,
• There is enough place at the rear and
side walls.
Your freezer is operating noisily
Normal noises
Cracking (ice cracking) noise occurs:
• During automatic defrosting
• When the appliance is cooled
or warmed (due to expansion of
appliance material).
Short cracking noise occurs: When
the thermostat switches the compressor
on/off.
MEANING
There is/are some
part(s) out of order or
there is a failure in the
cooling process.
The product is plugged
for the first time or
a long-time power
interruption for 1 hour.
WHY
Check the door is open or not and check
if the product working 1 hour. If the door
is not open and the product had worked
1 hour, call service for assistance as
soon as possible.
Motor noise: Indicates the compressor
is operating normally. The compressor
may cause more noise for a short time
when it is first activated.
Bubbling noise and splash occurs:
Due to the flow of the refrigerant in the
tubes of the system.
Water flowing noise occurs: Due
to water flowing to the evaporation
container. This noise is normal during
defrosting.
Air blowing noise occurs: In No-Frost
freezers during normal operation of the
system due to the circulation of air.
The edges of the freezer in contact with
the door joint are warm
Especially during summer (warm seasons),
the surfaces in contact with the door joint
may become warmer during the operation
of the compressor, this is normal.
The door does not open or close
properly
Check if:
• There is food or packaging preventing the
door from closing
• The door joints are broken or torn
• Your freezer is on a level surface.
Recommendations
To stop the appliance completely, unplug
from main socket (for cleaning and when
the door is left open).
EN - 65
WHAT TO DO
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