TROUBLESHOOTING
If you experience
Washer not performing as expected (cont.)
Not cleaning or
removing stains (cont.)
Small amount of water still
in dispenser after cycle
Incorrect dispenser
operation
Fabric Damage
Odors
Lid Locked light is flashing
EU representative: Whirlpool Europe s.r.l., Viale Guido Borghi 27, 21025 Comerio (VA) Italy
Manufacturer: Whirlpool Corp., 119 Birdseye St., Clyde, OH 43410
16
First try the solutions suggested here to possibly avoid a service call.
Possible Causes
Not using correct cycle for
fabric type. (cont.)
Not using dispensers.
Not washing like colors
together.
Normal dispenser operation.
Clogged dispensers or
laundry products dispensing
too soon.
Residual powder in dispenser.
Sharp items were in pockets
during wash cycle.
Strings and straps could have
tangled.
Items may have been
damaged before washing.
Fabric damage can occur if
the load is tightly packed.
Liquid chlorine bleach may
have been added incorrectly.
Garment care instructions
may not have been followed.
Monthly maintenance not
done as recommended.
Not using HE detergent or
using too much HE detergent.
The lid is not closed.
A cycle was stopped or
paused using the Start/Pause/
Unlock button.
If using Quick Wash cycle, wash only a few items.
Use Whites and Heavy Duty cycle for tough cleaning.
See the "Cycle Guide" to match your load with the best cycle.
Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
It is normal for small amounts of water to remain in dispenser.
Do not overfill dispenser, which causes immediate dispensing.
Always select Fabric Softener option to assure proper dispensing.
Load dispensers before starting a cycle.
Homes with low water pressure may result in residual powder in the
dispenser. To avoid, select a warmer wash temperature if possible,
depending on your load, or use liquid HE detergent.
Use only liquid chlorine bleach in the bleach dispenser.
In wash water temperatures colder than 15.6° C (60° F), some
detergents do not dissolve well. Soils may be difficult to remove.
To avoid, select a warmer wash temperature if possible, depending
on your load, or use liquid HE detergent.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Load garments in loose heaps evenly around the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Do not pour liquid chlorine bleach directly onto load. Wipe up bleach
spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading
and unloading washer.
Always read and follow garment manufacturer's care label instructions.
See "Cycle Guide" to match your load with the best cycle.
Run the Clean Washer cycle after every 30 washes. See "Washer
Care" in "Washer Maintenance".
Unload washer as soon as cycle is complete.
Use only HE detergent. Be sure to measure correctly.
Always follow the manufacturer's directions.
See "Washer Care" section.
Close the lid. The washer will not start or fill with the lid open.
The washer may still be spinning. The lid will not unlock until the
basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics.
Solution