Descaling
In hard water areas limescale can build up within the appliance after prolonged use. For best taste and
extended appliance life, descale it regularly. Installation of a water filtration system is also recommended.
BUFFALO recommend descaling your unit every 2 weeks or more frequently in case of heavy uses. To
descale the appliance:
1. Pour a solution of descaler and water into the reservoir.
Use a suitable descaler and follow the manufacturer's instructions on the
descaler's container.
2. Turn the power switch for brewing
3. After the solution begins to drop into the jug, turn the appliance Off.
4. Wait 5 - 6 minutes to let the solution dissolve the deposits inside. Then turn the appliance back On.
5. After the entire solution has worked through the system, turn the appliance Off.
6. Discard the solution collected in the jug.
7. Fill the reservoir with clean water and turn the appliance back On to flush out the system and remove
any descaler residue. Discard the collected water and rinse the jug. Repeat with clean water 2 more
times to flush out.
8. Drain the water completely using the drain screw at the back.
9. The appliance is now ready again for use.
IMPORTANT: Failure to descale or maintain will invalidate your guarantee.
Troubleshooting
Fault
The unit is not
The unit is not switched on
working
Plug or lead is damaged
Fuse in the plug has blown
Power supply
Coffee is not
No water in reservoir
coming from the
Coffee is too compact within the
filter basket
filter
Loud noise coming
No water in reservoir
from appliance
Appliance shuts off
Overheating protection is activated
suddenly
CT815_ML_A5_v3_20210218.indb 7
CT815_ML_A5_v3_20210218.indb 7
On.
Probable Cause
Solution
Check the unit is plugged in correctly and
switched on
Call BUFFALO agent or qualified Technician
Replace the plug fuse
Check power supply
Turn Off and fill reservoir
Turn off, loosen coffee within the filter and
resume
Turn Off and fill reservoir
Let the appliance cool and press the RESET
button on the back
UK
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2021/2/18 16:36
2021/2/18 16:36