Troubleshooting; General; Troubleshooting Table - Atag HC6471E Mode D'emploi

TROUBLESHOOTING

General

If you notice a crack in the glass top (however small), switch the hob off immediately, unplug the
hob, turn off the (automatic) fuse switch(es) in the meter cupboard or, in the event of a permanent
connection, set the switch in the power supply lead to zero.) Contact the service department.

Troubleshooting table

If the appliance does not work properly, this does not always mean that it is defective.
Try to deal with the problem yourself first by checking the points mentioned below or
check for more information the website 'www.atag.nl'.
Symptom
The display lights up when the hob
is activated for the first time.
A slight smell is noticeable the first
few times the hob is used.
A cooking zone suddenly stops
working and you hear a signal.
The hob is not working and
nothing appears in the display.
A fuse blows as soon as the hob is
switched On.
Error code Er 03
Error code Er
In case of an operation failure or if the faults / error indication does not disappear,
disconnect the cooking hob from the power mains for a few minutes (undo the fuse or
turn of the main switch); then, reconnect it to the power mains and turn on the main
switch key. If the problems persist, call a service technician.
EN 18
Possible cause
This is the standard
set-up routine.
The new appliance is heating up.
The preset time has ended.
There is no power supply due
to a defective cable or a faulty
connection.
The hob has been wrongly
connected.
The control panel is dirty or has
water lying on it.
You have pressed two or more
keys at the same time.
Other defect
Solution
Normal operation.
This is normal and will disappear
once it has been used a few times.
Ventilate the kitchen.
Stop the bleep by pressing the
timer key.
Check the fuses or the electric
switch (if there is no plug).
Check the electrical connections.
Clean the control panel.
Do not operate more than one key
at the same time.
Contact the service department.