Troubleshooting Guide - Hatco DHWBI Série Manuel D'installation Et D'utilisation

English
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit not hot enough.
Unit too hot.
No heat.
Temperature control knobs
heat wrong well.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: support@hatcocorp.com
Form No. DHWBIM-0519
Probable Cause
Temperature Control set too low.
Heating element not working.
Temperature Control not working properly.
Voltage supplied is incorrect.
Temperature Control set too high.
Temperature Control not working properly.
Voltage supplied is incorrect.
Unit turned off.
Circuit breaker tripped.
Temperature Control not working properly.
Heating element not working.
Power I/O (on/off) switch not working.
Control enclosure installed incorrectly.

TROUBLESHOOTING GUIDE

ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Corrective Action
Adjust Temperature Control to a higher setting.
Contact Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
Verify correct voltage is supplied to unit. Low supply voltage will
cause improper heating.
Adjust Temperature Control to a lower setting.
Contact Authorized Service Agent or Hatco for assistance.
Verify correct voltage is supplied to unit. High supply voltage will
cause unit to overheat and may damage the unit.
Move the Power I/O (on/off) switches to the I (on) position
Reset circuit breaker. If circuit breaker continues to trip, contact
Authorized Service Agent or Hatco.
Contact Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
Install control enclosure on the front side of the unit. Contact
Authorized Service Agent or Hatco for assistance.
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WARNING