Troubleshooting - Sony SPP-SS965 Mode D'emploi

Troubleshooting

If you've experienced any of the following difficulties while using your
phone, use this troubleshooting guide to help you remedy the problem.
Should any problem persist, consult your nearest Sony dealer.
Symptom
You hear five short error
beeps when you press
(TALK/ CALL WAITING/ FLASH).
You hear no dial tone.
The phone does not connect at
all, even though the number
you dial is correct.
The phone does not redial
correctly.
You hear five short error beeps
when you try to redial.
You cannot perform the redial
operations (redialing, checking
and erasing the phone
number), and "OUT OF
RANGE" appears on the
display.
You cannot hear anything from
the speakerphone.
The handset does not ring.
The base phone does not ring.
EN
40
Additional Information
Remedy
• Make sure you have set up the base phone correctly
(page 6).
• Move the handset closer to the base phone.
• Replace the handset on the base phone, then pick it up
and try again. If the handset is on the base phone, pick
up the handset and replace it again.
• Make sure the telephone line cord is securely
connected to the telephone outlet.
• Make sure the battery is fully charged (page 9).
• Make sure the dialing mode is set correctly (page 8).
• Make sure the last dialed number is really the one you
want to dial.
• The number you last dialed exceeds 32 digits
(including the tone and pause digits if used).
• The number you last dialed is erased.
• Move the handset closer to the base phone and
perform the redial operations again.
• Slide the SPEAKER VOLUME control on the base
phone to increase the speakerphone volume.
• Set the RING switch on the handset to ON.
• The battery may be weak. Charge the battery for more
than 12 hours (page 9).
• Make sure you have set up the base phone correctly
(page 6).
• Move the handset closer to the base phone.
• Replace the handset on the base phone, then pick it up
and try again. If the handset is on the base phone, pick
up the handset and replace it again.
• Set the RINGER switch on the base phone to ON.
• Make sure the telephone line cord is securely
connected to the telephone outlet.