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10. Warranty
Joerns Healthcare has an established network of reputable distributors and dealers who will be
pleased to handle all your purchasing, warranty, repair and maintenance enquiry.
Our products are guaranteed for a period of 24 months from the date of manufacture or 24
months from the date of purchase if commissioned by an authorised dealer. This guarantee
covers the lift's major structure, motor and control box, handset, and battery for manufacturing
defects/failures.
We recommend that all of our products are commissioned by your dealer and are supported by
them for future servicing. The dealer or distributor operates the warranty Programme; so it is
important to keep a record of their name, address and telephone number so they can be contacted
should any problems arise.
Failure to comply to the lift's servicing schedule may result in your warranty being invalid.
If you are in doubt where your lift was purchased, Joerns Healthcare can trace the supplier if you
quote the serial number of the lift.
REMEMBER! Contact your distributor for purchases, warranty, repairs, servicing and
certified maintenance.
Your distributor:
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