Circuit Diagrams; Warranty, Guarantee And Product Liability - Panasonic PAW-TEXXE3 Manuel D'installation Et D'entretien

GB
12.

Circuit diagrams

39
Aquarea Tank
13.

Warranty, Guarantee and Product Liability

Warranty, Guarantee and Product Liability
1. Prerequisite for the provision of warranty services by Winkelmann Sp. z o.o. (hereinafter referred to as Winkelmann) shall be the presentation of the paid invoice for
the purchase of the device for which the warranty service is claimed, whereby the identity of the device with regard to the model and the manufacturing number must
be evident from the invoice and must be documented by the claimant.
2. To the extent required by the law, respectively in the Operator's Manual and Installation Instructions, the assembly, erection, connection and commissioning of the
unit for which the claim is presented must have been carried out by a licensed electrician or installation firm, duly observing all applicable rules. The tank (without
outer shell and plastic outer shell) must be protected from sunshine to avoid discolouring of the PU foam and potential warping of plastic components.
3. The room in which the device is operated must be free of frost. The unit must be mounted in a location that may reasonably be expected, i.e. it must be possible to
access and replace the unit without difficulty for the purpose of necessary maintenance, repairs and possible replacement. The costs for any necessary changes to the
structural conditions (e.g. doors and passages too narrow) are not governed by the guarantee and warranty declaration and therefore shall be rejected on the part of
Winkelmann. If the water boiler is set up and operated in uncommon locations (e.g. attics, living rooms with water-sensitive floors, store rooms, etc.), the possibility of
water leakage must be taken into account and provisions made for collecting and discharging the water leakage in order to prevent secondary damage within the
meaning of product liability.
4. The following is not covered by the warranty and guarantee:
inappropriate transport, normal wear and tear, intentional or negligent damage, use of force of any kind or description, mechanical damage or damage caused by frost
or also by exceeding the operating pressure stated on the rating plate, even if only once, use of connection fittings that do not comply with the standard, use of
defective tank connection fittings and unsuitable and defective service fittings. Breaking of glass and plastic components, possible colour differences, damage due to
improper use, in particular non-observance of the mounting and operating instructions (Operating and Mounting Instructions), damage by external influence,
connecting to incorrect voltage, corrosion damage as a consequence of aggressive waters (water not suitable for drinking) in accordance with the national regulations,
deviations between the actual drinking water temperature at the tank fitting and the specified hot water temperature of up to 10°K (hysteresis of the controller and
possible cooling due to pipelines), Insufficient water conductivity (min. 150 µs/cm) operational wear of the magnesium anode (wearing part), natural formation of
boiler scale, lack of water, fire, flood, lightning, overvoltage, power failure or other types of force majeure. Use of non-original and company-external components such
as e.g. heating elements, reactive anode, thermostat, thermometer, ribbed tube heat exchanger, etc., Parts installed in an uninsulated condition with respect to the
storage tank, ingress of foreign particles or electrochemical influences
(e.g. mixed installations), failure to observe the design documents, unpunctual and undocumented renewal of the installed protective anode, no or improper
cleaning and operation, as well as any deviations from the standard that reduce the value or functionality of the device only slightly.
5. In the case of an authorised complaint, this must be reported to Winkelmann via the referred seller. The same reserves the right to decide whether a defect
component shall be replaced or repaired or whether a defect device shall be replaced by an equivalent fault-free device. Furthermore, Winkelmann explicitly reserves
the right to request that the rejected device be returned by the buyer.
6. Repairs under warranty must be performed exclusively by persons authorised to do so by Winkelmann. Replaced parts shall remain the property of Winkelmann. If a
repair of the hot water heater should be required in connection with necessary service work, the Manufacturer shall invoice these as repair and prorated material
costs.
7. Any intervention by third parties without our express instruction, even if performed by a licensed electrician, shall have the effect of voiding the warranty. Costs for
repairs carried out by third parties shall be replaced only if Winkelmann has previously been requested to remove the defect and if Winkelmann shall have failed to
satisfy its obligation to replace the defective item or repair the defect or if it shall have failed to do so within a reasonable period of time.
8. Neither the performance of works under warranty or guarantee, nor the performance of service and maintenance works shall renew or extend the term of
warranty.
9. Transport damage shall be investigated and possibly accepted only if it is reported to Winikelmann in writing on the next following workday after delivery at the
latest.
10. Claims over and above the warranty, if legally permissible, in particular claims with respect to compensation of damages and consequential damages, shall be
excluded. Prorated labour time for repairs as well as the costs of restoring the original condition of the unit must be paid in full by the buyer. In accordance with this
warranty declaration, the warranty shall apply only to repair or replacement of the unit.
11. Services that are not performed within the scope of these Terms and Conditions of Warranty shall be charged.
12. No claims under warranty shall be considered by Winkelmann unless full payment for the device has been made to Winkelmann and unless the claimant has fully
satisfied all obligations arising to him vis-à-vis the seller.
The figures and data are not binding and may be amended without notice in the interest of technical improvement.
Misprints and technical changes reserved.