Hach SC4200c Manuel D'utilisation De Base page 25

9.3 Connection problems—Mobile device/PC
No device shows in the device list.
The sensor connects to the controller. The controller
shows "online" in the device list, but the sensor does
not show in the device list.
The sensor connects to the controller, but the sensor
shows the message 'Inactive since'.
Error or warnings are shown on the device list or device
details page of the sensor.
Section 10 Replacement parts and accessories
Refer to the expanded user manual on the manufacturer's website for the replacement parts and
accessories that are approved by the manufacturer.
10.1 Remote service connectors
The remote service connectors only apply to LXG524.xx.xxxAx controllers. The manufacturer
recommends that the remote service connector is installed only by Hach Service technicians.
Description
Remote service connector for SC200
Remote service connector for SC1000
Claros Connector, LAN only
Claros Connector, LAN and 3G/4G US AT&T
Claros Connector, LAN and 3G/4G EU
Claros Connector, LAN and external USB box (for WiFi and
Verizon modems)
Alternative high voltage barrier for SC200 Controller
Problem
N O T I C E
Solution
Refresh the browser.
Make sure that the controller is on and
connected to the HACH Server.
Set the controller to off and then on
again.
Contact technical support.
Refresh the browser.
Make sure that the sensor connection to
the controller is correct and the controller
is set to on.
Disconnect the sensor from the controller
and then connect the sensor again.
Make sure that the sensor connection to
the controller is correct.
Disconnect the sensor and connect the
sensor again to controller.
Complete the guided maintenance
workflow.
Refer to the sensor user manual for more
information.
Item number
LXZ524.99.00046
LXZ524.99.00043
LXV524.99.000A0
LXV524.99.010A0
LXV524.99.030A0
LXV524.99.040A0
9200400
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