A6 Terms Of Warranty - REICH Move control Instructions D'assemblage Et Mode D'emploi

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A6 Terms of Warranty

1. Warranty Case
The manufacturer grants a warranty for malfunc-
tions in the appliance, which are based on mate-
rial or production faults. In addition to this, the
statutory warranty claims against the seller re-
main valid.
A claim under warranty shall not pertain:
- for wearing parts and in cases of natural wear
and tear
- as a result of non original Reich parts being
used in the appliances
- as a consequence of failure to respect the
manufacturer's instructions for installation and use
- as a consequence of improper handling
- as a consequence of improper transport pack-
ing.
2. Scope of Warranty
If a move control, which has been purchased from
January 2006, has been registered to be returned
within 4 weeks from the purchase date with en-
closed warranty registration card being com-
pletely filled in, Reich GmbH grants a warranty of
36 months from the purchase date. In case of
assertion of a warranty claim, the original sales
voucher is to be submitted.
The warranty is valid for defects according to sub-
paragraph 1, which are occurring within 36
months as from conclusion of the purchase con-
tract between the seller and the end-consumer.
The manufacturer will remove such deficiency by
subsequent fulfilment, i. e. at his discretion, either
by repair or compensation delivery. If the manu-
facturer provides service under warranty, the term
of warranty shall not recommence anew with
regard to the repaired or replaced parts, rather
the old warranty period shall continue to run.
More extensive claims, in particular claims for
compensatory damages by purchasers or third
parties are excluded. This does not affect the
rules of the product liability law.
The manufacturer shall bear the cost of employ-
ing the REICH customer service for the removal
of a malfunction under warranty, in particular
transportation costs, travelling expenses, job and
material costs, as long as the service is carried
out in Germany.
Additional cost based on complicated removal
and installation conditions of the appliance (e. g.
removal of furniture or parts of the vehicle body)
do not come under warranty.
The warranty for manufacturing defects of driving
rollers is 36 months.
Removal of sharp-edged stones from the tyres is
absolutely required prior to use of the move con-
trol.
3. Assertion of the warranty case
Generally advise the REICH service department
in case of failure:
REICH GmbH, Ahornweg 37
35713 Eschenburg, Germany
Phone +49 (0) 2774-9305-0
Email: info@reich-web.com
For any other country, he corresponding service
partners are at disposal.
Complaints are to be described in detail. Further-
more, the serial number of the appliance as well
as the purchase date shall be advised.
The end consumer shall bring or send the appli-
ance to the manufacturer on his own risk, to en-
able the manufacturer to check, if it is a warranty
case.
In case of return to the factory, the mode of trans-
port shall be by freight. In case of warranty, the
factory bears the transport costs or the cost for
delivery and return. If the damage is deemed not
to be a warranty case, the manufacturer shall
notify the customer and shall specify the repair
cost, which shall not be borne by the manufac-
turer; in this case, the customer shall also bear
the shipping costs.
4. Disclaimer
Reich GmbH does not assume any liability, nei-
ther directly nor indirectly, for damages, which
have been caused by the operation of the move
control.
The warranty will be void in case of improper
application, installation or repair, as well as for
damages resulting from normal wear.
Attention:
Type and serial number can be drawn from the
nameplate of your move control.