Limited Warranty
What this Warranty Covers
Horizon Hobby, LLC (Horizon) warrants to the original purchaser
that the product purchased (the "Product") will be free from
defects in materials and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse,
abuse, negligence, commercial use, or due to improper use,
installation, operation or maintenance, (iii) modification of or to
any part of the Product, (iv) attempted service by anyone other
than a Horizon Hobby authorized service center, (v) Product not
purchased from an authorized Horizon dealer, (vi) Product not
compliant with applicable technical regulations, or
that violates any applicable laws, rules, or regulations
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES
THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT
WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER'S INTENDED USE.
Purchaser's Remedy
Horizon's sole obligation and purchaser's sole and exclusive
remedy shall be that Horizon will, at its option, either (i) service,
or (ii) replace, any Product determined by Horizon to be defec-
tive. Horizon reserves the right to inspect any and all Product(s)
involved in a warranty claim. Service or replacement decisions
are at the sole discretion of Horizon. Proof of purchase is
required for all warranty claims. SERVICE OR REPLACEMENT
AS PROVIDED UNDER THIS WARRANTY IS THE PURCHASER'S
SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN
CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY
OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Further, in no event shall the liability of Horizon exceed the
individual price of the Product on which liability is asserted. As
Horizon has no control over use, setup, final assembly, modi-
fication or misuse, no liability shall be assumed nor accepted
for any resulting damage or injury. By the act of use, setup or
assembly, the user accepts all resulting liability. If you as the
purchaser or user are not prepared to accept the liability associ-
ated with the use of the Product, purchaser is advised to return
the Product immediately in new and unused condition to the
place of purchase.
Law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific legal
rights, and you may also have other rights which vary from state
to state. Horizon reserves the right to change or modify this
warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of the
Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer your
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questions and service you in the event that you may need any
assistance. For questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product Support Inquiry, or
call the toll free telephone number referenced in the Warranty
and Service Contact Information section to speak with a Product
Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compli-
ant in the country you live and use the Product in, please use
the Horizon Online Service Request submission process found
on our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely
using a shipping carton. Please note that original boxes may
or (vii) use
be included, but are not designed to withstand the rigors of
.
shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is
accepted at our facility. An Online Service Request is available
at http://www.horizonhobby.com/content/service-center-render-
service-center. If you do not have internet access, please contact
Horizon Product Support to obtain a RMA number along with
instructions for submitting your product for service. When calling
Horizon, you will be asked to provide your complete name, street
address, email address and phone number where you can be
reached during business hours. When sending product into
Horizon, please include your RMA number, a list of the included
items, and a brief summary of the problem. A copy of your
original sales receipt must be included for warranty consider-
ation. Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have
any issue with a LiPo battery, please contact the appro-
priate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your origi-
nal sales receipt verifying the proof-of-purchase date.
Provided warranty conditions have been met, your Product will
be serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service
will be completed and payment will be required with-
out notification or estimate of the expense unless the
expense exceeds 50% of the retail purchase cost. By sub-
mitting the item for service you are agreeing to payment of the
service without notification. Service estimates are available upon
request. You must include this request with your item submitted
for service. Non-warranty service estimates will be billed a mini-
mum of ½ hour of labor. In addition you will be billed for return
freight. Horizon accepts money orders and cashier's checks, as
well as Visa, MasterCard, American Express, and Discover cards.
By submitting any item to Horizon for service, you are agreeing
to Horizon's Terms and Conditions found on our website http://
www.horizonhobby.com/content/service-center-render-service-
center.
ATTENTION: Horizon service is limited to Product com-
pliant in the country of use and ownership. If received,
a non-compliant Product will not be serviced. Further,
the sender will be responsible for arranging return ship-
ment of the un-serviced Product, through a carrier of the
sender's choice and at the sender's expense. Horizon will
hold non-compliant Product for a period of 60 days from
notification, after which it will be discarded.
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