TROUBLESHOOTING
Hours of operation:
Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time
Information in this manual is subject to change without notice.
PROBLEM
Washer does not operate
No water or insuffi cient water supply
The washing machine does not drain
Washing machine vibrates or is too noisy
Washing machine does not spin
ERROR CODES
E1 - No water fl ow
• Check that the water source is turned on.
• Check the water pressure.
• Check that the water inlet fi lter screen is clean.
E2 - Lid is open
• Check that the lid is completely closed.
E3 - Load is unbalanced
• Ensure that the laundry load is balanced.
E4 - Drain alarm
• Ensure that the drain hose is no more than
100 cm (39.4 in) above the ground.
• Ensure that the drain hose is not clogged or
bent.
F1 - System error
• Disconnect both the water inlet hose and
the power cord and call a service repair
technician.
Danby Consumer Care: 1-800-263-2629
• Not plugged in.
• The circuit breaker tripped or a blown fuse.
• The lid is not closed.
• The water source is not turned on.
• The water source is not turned on.
• The water inlet hose is bent.
• The fi lter screen in the water inlet is clogged.
• The drain hose is bent.
• There is a problem with the drain pump.
• The washer is not level.
• The washing machine is touching another object.
• The laundry load is not balanced.
• The lid is not closed.
• The washer is not level.
7
POSSIBLE CAUSE
E3 - SPIN CYCLE ADJUSTMENT
If the laundry load is uneven during the spin cycle,
a safety feature will activate that will stop the spin
program and revert back to a rinse. The tub will fi ll
with water in an attempt to balance the load. Once
the tub is balance, the spin cycle will resume.
This function will activate twice. If the load remains
unbalanced, the appliance will stop functioning, an
alarm will sound and the error code E3 will display
on the control panel.