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Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch o and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Possible causes
Vacuum won't
Battery is fully discharged
turn on
Vacuum
Motorized brush roll is stalled due
won't turn
to clogged debris
on with solid
red LED light
displayed
Dirt tank is full
Dirt tank is not installed properly
Filters need cleaning
Vacuum
cleaner has
Filters need replacing
low suction
Battery needs charging
Clog in tool
Dirt tank is full of debris
Visible dirt
escaping from
Filter is missing or installed
vacuum
incorrectly
Machine is in the ON position
Hand vacuum
Not the correct charger
won't charge
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-263-2535.
Remedies
Charge battery. Follow charging
battery instructions on page 5.
Clean the brush roll, see instructions
on page 8.
Empty dirt tank.
Position dirk tank correctly and
snap firmly into place.
Follow filter instructions on page 9
Visit www.bissell.ca or call 1-800-263-
2535 to order replacement filters.
Charge battery. Follow charging
battery instructions on page 5.
Remove tool and remove any debris
or hair in either opening of the tool.
Empty dirt tank.
Check filter for correct installation.
Set the hand vacuum in the OFF
position.
Use only the charger that comes with
the machine. Correct charger model
# is listed on the white warning label
on the hand vac.
www.BISSELL.ca
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