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  • FRANÇAIS, page 56
You may use cleaning fluids with up to 70% alcohol but
a
never use acetone or other abrasive fluids, because they
will damage your device.
EN
C
Never immerse the device or any of its parts in water.

11. Troubleshooting

Do not attempt to modify, open or repair the device. You may
expose yourself to dangerous electrical components and may
cause serious harm to yourself. It will also void the warranty.
Problem
My device does not
start.
I don't feel any heat
from the device.
The green and
white lights of the
treatment mode
indicator light (#2)
blink alternately.
Explanation / what to do
• Check that the device is charged. Restart
the device.
If the problem persists, contact Customer
Service.
• No heat is emitted if the electrodes (#5,
#6) are not in good contact with your
skin. This is a safety feature. Make sure the
device is tightly pressed to the skin before
starting treatment.
• No heat is emitted if you have not applied
gel, or if previously applied gel has dried
up. Be sure to apply the gel directly before
treatment.
• There is a system error. Press the control
button (#3) to restart the device.
If the problem persists, contact Customer
Service.
20

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