Troubleshooting
Problem
Solution
Fresh
• Ensure zipper is firmly closed. Slide fingers across entire zipper.
Appliance is
• Air valve is not on flat surface. Reposition bag so the air valve lies flat
not vacuuming
on appliance platform with no food under air valve.
air out of the
Zipper Bag
Vacuum Nozzle
• Ensure Vacuum Nozzle is centered over the gray circle and placed flat
and Air Valve
on air valve. Apply moderate pressure.
are not making
secure contact
Air was
• Examine zipper and valve of bag. Food debris in zipper or valve may
removed from
cause leakage and allow air to enter.
the bag but
• Sometimes moisture or food material along seal edges of the zipper or
now air has
beneath the valve prevents bag from sealing properly. Wipe the inside
re-entered.
of bag around zipper and beneath valve and attempt to reseal.
• If you are vacuum packaging sharp food items, bag may have been
punctured. Use a new bag if there is a hole. Cover sharp food items
with a soft cushioning material, such as a paper towel, and reseal.
The
• Make sure lid is closed securely on all 4 sides. Please refer to the "How
FoodSaver
to vacuum seal with containers" section in this manual.
®
Fresh
• Make sure rubber gasket on inside of lid is free from food materials.
Container will
Make sure the gasket on the inside of the lid is secure in place.
not vacuum
• Examine rim of container for cracks or scratches. Any gaps can prevent
containers from vacuuming properly. Make sure container valve is clean.
Please refer to the "Care" section in this manual.
LED light on
• This indicates that the appliance did not reach full vacuum on time.
unit blinks red
Raise the head and make sure the container or zipper bag are closed
correctly.
• Make sure liquid reservoir is clean and clicked in place correctly so
there are no air leaks.
• Move head down and gently but fully press it on device to vacuum and
press START button to initiate vacuum process. The vacuum process
should not take longer than 1 minute.
Light on unit
• This indicates the container or zipper bag are not engaged to the
blinks green
vacuum head before pressing the START button. Move head and gently
but fully press it on device to vacuum and press START button to
initiate vacuum process.
If you need
• Call Consumer Services at 1.877.804.5383
further
• For additional tips and answers to frequently asked questions, go to
assistance:
www.foodsaver.ca
E15
FM1100_FM1200_FM1500 Series_16EFM1.indd 15-16
www.FoodSaver.ca
5-Year Limited Warranty
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions, or if in Canada, Sunbeam Corporation (Canada)
Limited doing business as Jarden Consumer Solutions (collectively "JCS ") warrants that from the date of purchase,
this product will be free from defects in material and workmanship provided this product is used with FoodSaver
bags and/or rolls. This Limited Five-Year Warranty shall be effective from the original purchase date and shall expire
five (5) years after the original purchase date ("Limited Warranty Period"). JCS, at its option, will repair or replace
this product or any component of the product found to be defective during the Limited Warranty Period, provided the
defect is not caused by the use of any non-FoodSaver
®
new or remanufactured product or component. If the product is no longer available a replacement may be made with
a similar product of equal or greater value. This is your exclusive Limited Warranty. Do NOT attempt to repair or adjust
any electrical or mechanical functions on this product. Doing so will void this Limited Warranty. This Limited Warranty
is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original
sales receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service centers, or retail stores
selling JCS products do not have the right to alter, modify or any way change the terms and conditions of this Limited
Warranty. This Limited Warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions,
disassembly, repair or alteration by anyone other than JCS or an authorized JCS service center, or use of this product
with non-FoodSaver
®
branded bags and/or rolls. Further, this Limited Warranty does not cover: Acts of God, such as
fire, flood, hurricanes and tornadoes.
What are the limits on JCS' Liability?
Damage to a product caused by use of non-FoodSaver
covered by this Limited Warranty. Improper care and cleaning will void this Limited Warranty. JCS shall not be liable
for any incidental or consequential damages caused by the breach of any express, implied or statutory warranty or
condition. Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or
fitness for a particular purpose is limited in duration to the duration of the above warranty. JCS disclaims all other
warranties, conditions or representations, express, implied, statutory or otherwise. JCS shall not be liable for any
damages of any kind resulting from the purchase, use or misuse of, or inability to use the product including incidental,
special, consequential or similar damages or loss of profits, or for any breach of contract, fundamental or otherwise,
or for any claim brought against purchaser by any other party. Some provinces, states or jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so
the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights that vary from province to province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service, please call
1.877.804.5383 and a convenient service center address will be provided to you.
In Canada
If you have any question regarding this warranty or would like to obtain warranty service, please call
1.877.804.5383 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions located
in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada) Limited doing
business as Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any
other problem or claim in connection with this product, please write our Consumer Service Department.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.
For inquiries regarding recycling and proper disposal of this product, please contact your local waste management facility.
Service: 1.877.804.5383
branded bags and/or rolls . A replacement will be made with a
branded bags and/or rolls, accident, misuse, or abuse is not
®
®
E16
12/20/16 10:21