en
Number of
flashes
11
12
13
14
15
26 / 60
Fault
Cause
The appliance
Hardware initialisation
switches off.
fault.
The appliance
Mains current measure
switches off.
ment fault
The appliance
Fault with mains voltage
switches off.
being too high or too
low
The appliance
Fault with PSU voltage
switches off.
being too high or too
low
Empty plate pro
Empty cookware
tection
Mains supply fault or
temperature sensor
faulty.
Action
Wait, the appliance updates itself
automatically every 30 seconds.
Have the mains connections checked
by a qualified electrician or an au
thorized customer service agent.
Have the mains connections checked
by a qualified electrician or an au
thorized customer service agent.
Have the mains connections checked
by a qualified electrician or an au
thorized customer service agent.
Switch off appliance and wait until
cook top has cooled down.
Turn off master switch before appli
ance and switch back on again after a
few minutes.
If the fault continues to occur, contact
the authorised Customer Service.