Error
Unclosed Lid
Fan not working
Display screen shows
incomplete or
unusual characters
No display on the screen
One or several tubes are
not sealed tightly
Unit powers on with
a loud "BANG"
Unit powers on but motor
does not turn
Tube leakage
DO NOT: attempt to service the Bead Ruptor 12 in a manner other than those discussed in
this manual. For any issue that is unsuccessfully corrected using this guide, please contact
your authorized dealer or call Omni International 1-800-776-4431
Troubleshooting
Cause
The lid is not latched
properly
Detection system is faulty
No Power
Faulty Fan
CPU needs to be reset
No Power
Faulty display screen
The cap is not
properly sealed or the tube
is faulty
Motor control device
damaged due to incorrect
voltage selection
Incorrect voltage selected
Speed is too high
High temperature or
pressure inside tubes
Possible Solution
1. Check that nothing prevents the lid from closing.
2. Press lid and ensure the handle is locked properly.
1. Turn off the unit.
2. Contact technical assistance.
1. Check main voltage
2. Check that the voltage of the unit matches
that being delivered by the main power supply.
3. Make sure that the unit is plugged in properly.
4. Check and replace fuses if blown.
1. Turn off the unit.
2. Contact technical support.
1. Turn off the unit.
2. Wait 10 seconds.
3. Turn the unit back on.
1. Check main voltage.
2. Check that the voltage of the unit matches that
being delivered by the main power supply.
3. Make sure the unit is plugged in properly.
4. Check and replace fuses if blown.
1. Turn off the unit.
2. Contact technical support.
If dangerous or potentially dangerous sample
is contained in the tube, apply the proper
decontamination procedure.
Return unit to Omni International for
replacement
of motor control device.
Power off the unit and select appropriate voltage.
If problem persists, contact Omni International
for assistance.
Reduce processing time or speed